Frequently Asked Questions
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Jack Giambalvo Collision Center is an I-CAR Gold Class facility with trained technicians and advanced repair equipment. We complete repairs in-house, including ADAS calibrations that many auto body shops outsource. This helps reduce delays and maintain quality throughout the repair process.
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Yes. The quality of a collision repair can affect your vehicle's safety, appearance, and value. You have the right to choose your repair facility, so look for trained technicians, proper equipment, quality parts, and proven repair procedures.
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Yes. We provide collision and auto body repair for most makes and models, including domestic, import, luxury, hybrid, and electric vehicles. Contact us with your vehicle information so our team can confirm the services needed.
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Yes. You have the right to choose where your vehicle is repaired. Jack Giambalvo Collision Center works with all major insurance companies and can help guide you through the estimate and repair process.
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A Direct Repair Facility (DRP) has an established working relationship with an insurance company. This can simplify communication, estimates, and approvals during the repair process. Jack Giambalvo Collision Center works with several insurance companies as a Direct Repair Facility.
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Yes. Qualifying repairs include a limited lifetime warranty for as long as you own the vehicle. Visit our Warranty page or contact us for complete coverage details.
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We use high-quality parts that meet the needs of your vehicle and repair plan. Original Equipment Manufacturer (OEM) parts may be used when available and approved, while other quality replacement parts may also be recommended.
At Jack Giambalvo Collision Center, our experienced technicians follow industry-approved repair procedures to help restore your vehicle’s safety, performance, and appearance. We will clearly explain the repair plan and answer any questions about the parts being used. -
We can help coordinate a rental vehicle while yours is being repaired. Rental coverage depends on your individual insurance policy, so we recommend confirming your coverage with your insurance provider. Our team can assist with rental arrangements when available.